A Video-Based Course for Leaders, Managers, and Teams

Pathway to Risk,
High-Concern, and
Crisis Communication

Communicating Effectively When Feelings, Fears, and Facts Collide

A master class with world-renowned communications expert
Dr. Vincent Covello
Meet Your Instructor

Dr. Vincent Covello

Dr. Vincent Covello, Director of the Center for Risk Communication, is one of the world’s leading experts and practitioners on the practice of risk, high-concern, and crisis communications.

He is the author of more than 150 articles in scientific journals and the author/editor of more than 20 books.

Dr. Covello is a consultant, writer, speaker, and teacher. He is a frequent keynote speaker and has conducted communication skills training for thousands. His work has been applied to a wide range of topics, including disease outbreaks, food contamination, industrial accidents, water contamination, terrorist attacks, organizational change, and human resource issues.

He has served as a senior adviser to:
  • Government agencies and private sector organizations in over 30 countries
  • Association of State and Territorial Health Officers
  • Centers for Disease Control and Prevention
  • Department of Defense
  • Department of Energy
  • Department of Health and Human Services
  • Environmental Protection Agency
  • Food and Drug Administration
  • Nuclear Regulatory Commission
  • Pentagon
  • United Nation Scientific Committee on Effects of Atomic Radiation
  • World Health Organization
Download Dr. Covello's Full Bio
"This training provides you with a thorough understanding of the key concepts, best practices, and principles of science and evidence-based high-concern, risk, and crisis communication."
— Sean T. Tolnay,
Director of the U.S. Navy’s Environmental Restoration Training Program
"Dr. Covello is a master of communication … many would say he 'wrote the book on high-risk communication.' His principles and techniques are essential for all interactions, personal and professional, in which trust may be compromised."
— Scott Williams,
CEO, Throughline
"When I advised my leaders, they noted my opinions, but when I explained what the communication research said, they listened closely virtually every time. This material will make you a better adviser."
— Bob Coble,
communication official for the Navy, Army, and Department of Defense

Course Overview

The fee for this course includes one year of access to the following materials.
Video Lectures.
As the backbone of this course, video lectures provide the benefits of self-paced training as you learn from one of the discipline’s founding teachers, Dr. Covello.
Text Modules.
The downloadable text modules provide supporting information, reinforce the points presented in the videos, and serve as handy references for real-world communications.
Supporting Materials.
Academic papers, news articles, and other relevant resources provide helpful updates on the importance of risk, high-concern, and crisis communication in today's world.

Get Started Now

Learn how to become an effective communicator in high-stress situations for only $199.
Pathway to Risk, High-Concern, and Crisis Communication

Lesson Plan

Video

Module 1


The Foundation of Risk Communication
Video

Module 2


Theories, Tools & Special Topics
Video

Module 3


Trust Determination
Video

Module 4


Mental Noise
Video

Module 5


Negative Dominance
Video

Module 6


Risk Perceptions
Video

Module 7


Message Maps
Video

Module 8


Cultural Diversity
Video

Module 9


Nonverbal & Visual

Key Strategies for Better Communications

The most effective response to stress, concern, worries, and fear is to engage in dialogue.
Crisis communication involves multiple messages during the many phases of a crisis.
People in risk situations typically want to know that you care before they care what you know.
For group rates, partnering opportunities, or more information, contact us at info@pathwaycommunication.com.

Recent Blog Posts

Emotion and Scientific Certainty in Risk Communication

The Pathway team breaks down the roles emotion and scientific certainty play in risk perceptions.

Risk Communication Life Hack: Elements of an Effective Apology

In this post the Pathway team breaks down the elements of an effective apology.

What Is Crisis Communication?

The Pathway team examines the definition and goals of crisis communication.
Act Now

Special Opportunity

One of the most important tools available to communicators for high-concern situations is the “message map.” This tool allows communicators to quickly and concisely deliver information. Click the button below to get a complimentary copy of the Message Map Template and the Message Map Instruction Guide for using it to manage communication in high-concern scenarios.

Claim Your Message Map Now

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